VERY VERY HAPPY with Don's Pool Repairs*!!!
I have had nothing but problems with my pool, equipment and plumbing, installed it 8 years ago.
Spoke with Don on the phone and then sent him pictures of the different problems and he was able to diagnose and give me different options on how to remedy the situation.
Don is very knowledgeable and informative. There is no BS with Don - we didn't feel he was leading us down any paths. He educated us on how to use our iAquaLink, something Premier Pools never did. He also showed us ways around having to repair / replace more of Premier Pool's bad plumbing / work to save money and not waste water.
We went with installing a new variable speed pump for the following reasons:
1) lower power use, by my estimates it will pay for itself in 6 months,
2) the Jandy pump we are currently using is 8 years old and after researching Jandy pumps, they usually go out at 8-9 year of age,
3) $100 rebate,
4) cycles the water faster,
5) Don gave us the options to save ourselves some money, with him installing the pump, to keep the 3 year warranty.
This pump is so quiet, I keep checking it because I can't tell it's on!
But what got me was, after Don was finished he was leaving and he said, if you have any problems or just need help or don't understand something, call anytime!
I have had a truly scary experience in this industry and Don has changed my opinion! Thanks - Don!
Paul H. - Antioch
Anna F - Oakley
I just want to say thank you to Don for taking the time to send me an email link on a possible solution for the filter pump. Based on the symptoms he knew exactly what could be the problem and it was an easy fix. He saved me $$$ by telling me what needed to be done and sure enough that was the problem. I would absolutely recommend him to anyone that has a pool problem. Just by speaking to him on the phone I could tell that he has a vast amount of knowledge on pool repairs.
Don has to be the rock god of any pool problem! He was able to diagnose our problem and solve the issue with a phone call..really! I sent a message to him on a Sunday night and I had a response Monday morning. With one phone call Don walked us through what might be the problem with our pump which we were able to resolve. Yep, sometimes there are people who actually know what they're talking about ...Don is one of them. Many thanks Don!
Sharon W. - Martinez
There is a reason Don gets great reviews on Yelp. He's darn good at what he does and straight up HONEST, FAIR & forthright.
Thanks Don for a great job and extra care on my complete new install in Antioch and for making time to fit my schedule not just yours! This is what all service should be like in life...
Paul L. - Antioch
I have had Don help me several times now and I cannot recommend him highly enough! He is extremely knowledgeable, which is crucial. His prices are more than fair and he has even come out to help with a situation and didn't even charge me. He's answered questions over the phone for me as well. As long as he is in business, I will always call on him! Save yourself a headache and call Don when your pool needs him. He's a really good guy too!
Big Ed M. - Antioch
Don came and did a fast and comprehensive job. He was honest, fair and did not try to inflate the job. He gave his expert advise on additional repairs so that I could do it myself. Give my 100% endorsement.
Barbara O. - Pleasant Hill
Don was a knight in shining armor for us. He helped us finish our pool (which was abandoned by the less than ethical original builder) and did a wonderful job. His taste and recommendations were right on target, and the pool turned out beautifully. He managed the project without supervision from us, worked through any problems that came up, was so honest, and went way over and above to finish the project and help us. I recommend Don's Pool Repair without hesitation!
Tracy R. - Mill Valley
The BEST you can find. Don came out to inspect my spa and recommended a leak detection service. When they found the leak Don came back and started the repair. Here's the best part, Don carefully removed the cultured stone, chipped away the Gunite and using a small mirror, found the leak in the PVC pipe. Don explained to me in great detail exactly how he would repair the pipe and then refill the hole in the Gunite with several different materials. It gets better, Don took pictures of the spa prior to removing the cultured stone, placed them aside in proper order and was able to put them back on perfectly! And if that's not enough he repaired a crack in a decorative wall that had nothing to do with my spa at no charge. If you have a problem with your pool or spa call Don and in minutes you'll know your speaking to a real professional. Thank's again Don, Doug
Doug K. - Livermore